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Privacy Policy

Last updated: November 15, 2026

This policy explains what ILX Studio, LLC ("we", "us") collects when you visit this website or use ILX Drawings (the "Service"), and how we use it.

1. What we collect

  • Account information: ILX Drawings uses your ILX Studio account (the same account as ILX Calcs and ILX Connection). Sign-up, email confirmation, sign-in and password reset go through the ILX Studio account service, which keeps your name, company, email address and a securely hashed password. The ILX Drawings server keeps your email address, name, company, role and the status of your trial or subscription, but never your password.
  • Your projects: the projects you save on the server (rooms, walls, settings, title-block information, logos, seals and images you add) and the detail sheets you upload to your library.
  • Images in your browser: underlay images you trace over are kept in your browser's own storage on your computer and are not uploaded, unless you place them in a project or library you save.
  • Session cookie: one cookie that keeps you signed in. It is strictly necessary for the Service and is not used for advertising or to follow you on other websites. With each session we keep the network address and browser type it was opened from, for security.
  • API tokens: if you create a personal API token, we keep its name, a one-way hash of the token (never the token itself), when it was created and last used, and the network address it was last used from.
  • Purchases: subscriptions are bought on a Stripe checkout page through the ILX Studio store. Stripe processes the payment as merchant of record and keeps your payment details under its own privacy policy; your card details never reach us. To keep your license current we receive the email address used, the plan, and the subscription's status and dates.
  • Server logs: technical records of requests (time, address, page, result) kept for security and troubleshooting.
  • Theme preference: if you pick light or dark on this site, your browser remembers it locally. It is not sent to us.

2. Third parties the app contacts

  • Public data lookups: when you look up a project address or a parcel, the address or the lot location is sent from our server to the US Census Bureau geocoder, the US Geological Survey (seismic values and maps) or the county map service you choose, to get the result. Nothing else about you is sent.
  • Libraries and fonts: the app loads a few open-source libraries (for example three.js, pdf.js and jsPDF) from public content delivery networks (cdnjs and jsDelivr) and its font from Google Fonts. Like any web request, these see your network address and browser type. The public pages of this site load nothing from other websites.
  • Other software you connect: if you connect other software to your account with an API token, it reads and changes your projects as you allow it to. What that software does with the information is covered by its provider's terms and privacy policy.

3. What we do not do

  • No third-party analytics, no tracking pixels and no advertising cookies.
  • We do not sell or rent your personal information.

4. How we use information

To provide and secure the Service, to keep your projects, to answer your questions, to keep your license status current, and to meet legal obligations.

5. Where it is stored

The Service runs on servers operated by ILX Studio, LLC in the United States.

6. How long we keep it

Account information and projects are kept while your account is open, and deleted within 30 days after you close it, except where the law requires us to keep them longer. Copies may remain in backups for a limited time after that. Sessions end after 30 days, and revoked API tokens can no longer be used.

7. Your choices and rights

You can download any project from the app at any time. To get a copy of your data, or to have it corrected or deleted, write to services@ilxstudio.com. Depending on where you live you may have further rights, for example under the GDPR or the California Consumer Privacy Act; we honor those requests.

8. Children

The Service is for professionals and is not directed to children under 16.

9. Changes

We will post changes to this policy on this page and, for material changes, tell account holders by email or in the app.

10. Contact

ILX Studio, LLC, services@ilxstudio.com.